Set your workmanship standards, check jobs against them, log snags, and print the evidence pack when a client or accreditation asks.
Quality is one place to set the standard, check the work, record what you found, fix what is wrong, and see what poor quality is costing you. Sign your QA policy, keep a register of your workmanship standards, and run a quality plan on each project with hold points - the checks that must pass before work moves on. Log snags and non-conformances with root cause, corrective action, and cost. Record Right First Time audits so you can compare jobs, and capture customer feedback and supplier issues as they happen. When Constructionline, CHAS, SSIP, or a client questionnaire asks how you manage quality, print the evidence pack - the signed policy, the standards, and the record of issues closed ou…