Practical sign-offs, not courses — watch someone do the task, tick the steps, and keep the renewal dates.
Competency is where practical ability gets signed off. Build a checklist for each task — medication routes, moving & handling, support visits, or anything else your team must prove they can do — then record observations against it: who was assessed, what was seen, the outcome, and both signatures. Because it runs on the same sign-in and staff list as your other ZAPT apps, there is no separate system to log into. Every competent sign-off sets its own re-assessment date, and overdue renewals surface on the person's record — so "who is still signed off?" always has an answer. Use Training when you need taught courses with lessons and completions. Use Competency when you need watched, in-person…